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Queries, Comments & Complaints Page

We will be pleased to receive any comments you wish to make about this website whether it is a query, comment or complaint. Complimentary comments are always nice, but we probably learn more from constructive criticism, so please don't hesitate to let us know what you think !

Our aim is to get your order to you 'right first time' but if you have any kind of problem with your order, we would like to know about it, and we commit ourselves to do our utmost to resolve it.

If the problem is with the goods you have received, please use the email link below below before returning anything.

Please use the form below to send your comments, or if you wish to enquire about a despatch date.

It will help us if you are able to give your order reference number, but your name, where you are from and approx. order date will probably suffice.

Please note - Posters /Wrapping Paper which are sent in tubes - for some reason tubes take a little longer in the post than other packages - if these items seem missing from your order, please allow several more days for these items

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